Mortgage Administration Team Leader
Buckinghamshire (Nr. Beaconsfield)
Up to £30k per annum
Our client is a customer centric, mortgage and savings provider, who are passionate about offering a first-class experience to all.
They have a dedicated team of Operations Administrators, who deliver support to their members, pre and post completions of their mortgages. They are seeking an experienced leader to join the Mortgage Team to manage the day-to-day priorities of the Ops Administrators, alongside speaking to customers and brokers to provide updates on their mortgage applications.
Duties will also include:
- Develop and coach the Operations Administrators
- Collaborate effectively with colleagues from other departments creating a “best in class” environment within the organisation
- Communicating with customers, both current and prospective, and providing required information in a timely and appropriate format
- Undertaking all aspects of mortgage administration relating to new, existing and redeemed mortgages in accordance with MCOB for regulated loans
- Proactively following up with solicitors, brokers etc to request additional information where required
- To provide assistance to the completions team as and when required
The successful individual will possess:
- Previous experience and understanding of mortgages
- Leadership experience
Our clients head office is unfortunately not easily accessible via public transport; therefore, you would need your own vehicle. They do operate a hybrid working week and due to the nature of the role, would require this role holder to be office based 5 days per week, with potential flexibility once fully trained in the role.