Telephone Business Development Manager
Cumbria/Hybrid
Up to £40k per annum
Are you an experienced, mortgage professional looking for a new and exciting opportunity, with a customer centric mortgage and savings provider?
Our client is seeking a Telephone Business Development Manager, to develop mutually beneficial relationships with new and existing mortgage intermediaries. You will be part of a relatively small team, working with other areas of mortgage team.
The role will be the first point of contact for any intermediary enquires, offering a prompt and first class experience.
They are based in Cumbria, however, can offer a hybrid approach to the working week, with 2 – 3 days based at their head office, and the remainder working remotely.
Duties of the Telephone Business Development Manager will include:
- Triage incoming enquiries, providing factual information on their products and lending criteria and initial decision in principle on mortgage applications
- Be pro-active in identifying new potential intermediary relationships and build on existing relationships
- Provide first class customer service to Intermediaries
- Build productive, effective and mutually beneficial relationships with peers, colleagues and key stakeholders across the business
- Manage the onboarding and reactivation of intermediaries
- Share insights gained from interactions with Intermediaries to enable the ongoing development of our products and proposition
- From time to time, be willing to represent the organisation at events and conferences
The successful individual will possess:
- Recent and knowledgeable Mortgage experience
- Prior experience within a business development/sales/advisory role in Mortgages
- Ideally hold the CeMap qualification